Issue/Question
How do I stop SPAM email messages?
How do we go about blocking an email on our current outlook program?
Environment
Cause
SPAM is unsolicited, unwanted emails typically sent for marketing purposes.
Resolution
Note: If the email address is listed in both Safe Senders and Blocked Senders, the email will not be blocked
Option 1: Add a sender or domain to blocked senders from Outlook Web Access
- Log into Outlook
- Click at top right corner
- Click Junk email
- Click Add under Blocked senders and domains
Example 1: To block a particular person at spammerdomain.com type person@spammerdomain.com
Example 2: To block all email at spammerdomain.com type spammerdomain.com
- Click Save
Note: See Microsoft's documentation for more information
Option 2: Add a sender or domain to blocked senders from Outlook
- Open the email from the sender whom you want to block
- Click Junk in the upper left corner
- Click Block Sender
- Outlook adds the sender's email address to the blocked senders' list
Please contact the Service Desk if you need further assistance