Connecting to Shared Mailbox in Outlook Mobile


How to connect to a shared mailbox in Outlook Mobile

Read organizational or departmental account email on a phone


  • Office 365
  • Exchange Online
  • Outlook Mobile


User would like to view mail with the Outlook Mobile App


  1. Sign in to your primary account in Outlook for iOS or Android
    if you have already done this, just open Outlook mobile
  2. Tap the circle icon with your first initial (or the Office Hexagon) in the upper left corner
  3. Tap the envelope icon with the + sign 
  4. Tap Add Shared Mailbox
  5. Enter the email address of the shared mailbox
  6. Tap Add Shared Mailbox


Article ID: 3798
Fri 8/23/19 2:35 PM
Tue 3/19/24 7:33 AM
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