Having Synchronization Problems in Outlook

Issue/Question

Outlook does not show the same information on my laptop and my desktop

I found a message with the subject Synchronization Log in my deleted items

Environment

• Microsoft Office

Cause

 Outlook is using Cached Exchange Mode and there is a problem with the caching file on your computer.

Resolution

1. Click on File
2. Click Account Settings
3. Select  Account Settings
4. Double click Your Account
5. Uncheck Use cached exchange mode
6. Click Next
7. Click Finish
8. Click Close
9. Click File
10. Click Close
11. Close Outlook
12. Reopen Outlook