How can I silence the ringer on my Voice over Internet Protocol (VoIP) phone
Change manual DNS setting to automatic
Resolving certificate error while connected to USD wireless network
How to connect to the wifi if your computer is detected as a NAT Device
How to connect a smart device to USD's wireless network
How to connect devices to the USD Network
Exercise machines must be hardwired in
How to connect a Telepresence Robots to the Network
Connecting to eduroam on various devices
Where you can get internet connection on campus.
Customers connecting to the Internet from off campus can gain access to many campus resources by using USD's Remote Access Server
If you are a visitor to our campus, please connect to SDVisitor using these instructions.
How to connect to your work computer using Remote Desktop Protocol
USD will receive notifications of copyright infringement when USD's network is being used to transfer copyrighted material
How to Disable MAC Randomization
How to disconnect and forget SDVisitor wireless network
Laptops being blocked from the wifi because they are being identified as a gaming system
Ethernet ports automatically disable themselves when a router or splitter is detected.
MAC Address Instructions for Smart Devices Network
How to report error messages when on the gaming network.
Use a wired connection to resolve internet issues
How to tie multiple phone numbers to one email address in the Cisco system
How to Disable Remote Play Broadcasting on a PS4
How to disable Wi-Fi Direct on Roku Devices
How to Disable Wireless Direct Printing on HP Printers
How to conference in another person to an active phone call
Navigate to Remote.usd.edu, click Install VMware Horizon Client, and follow the prompts
What to do if the internet is not working at your location
How to report issues with Lawrence system
A device that has been connected to USD's network has been lost, Is IT able to locate the device and notify UPD?
Moving Wireless Routers and Network Access Points
Contact IT for assistance with connecting to wireless
After a power event such as a blip or loss of power, a previously connected device is showing as offline
Residence Hall Cisco device's Pass-Thru network port doesn't work
How to change IP addresses for coyote card vendors
How to obtain a Mac Address for a device
Pairing a Bluetooth Device with a Cisco 8851 Voice over Internet Protocol (VoIP) Phone
Many P2P file sharing software applications are set to share files without your knowledge. This can lead to slowness issues, as well as put you at risk for Copyright Infringements.
Steps for resolving issues connecting to a personal hotspot
Personal routers are not allowed on USD's network
How to get rid of the Shared Drive quota warning that is appearing by freeing up space.
What to do when you receive a Trojan Error when connecting to the USD wireless network
Which VoIP phones headsets are recommended?
Gaming and DVR systems are allowed in the residence hall. USD's wireless network does not support gaming. you will need to use an Ethernet cable to connect.
Items that can affect the quality of Wi-Fi and how to help resolve issues.
Contact the Service Desk and provide the room, table, and row of the broken network jack for USD or SDSU Nursing and RC Med campus.
Reporting problems with network at Wagner Center
How to request a device that needs to be allowed on the network
University provided hotspots are obtained through Auxiliary Services
Requesting a MeetMe number for use with phone conferencing
Information to send to the Service Desk for registering a computer
How to request a reserved or static IP address
A person needs to be removed from VoiP services such as phone and voicemail
How to request SSH access
Requesting network drive/File Share access
Requesting additional network jacks be installed
How to request an IP address for building controls
Requesting an ip address be whitelisted
Requesting File Share Storage Information
Current Jabber users may request Jabber Video to be able to join video conferences
How to identify which ports are active
Requesting a network port's VLAN be changed
How to request a special device to connect to WiFi
How to update the name displayed on VoIP device.
How to add a user be added to VoIP services such as phone, voicemail, jabber, and webex.
How to change a current VoIP customer service.
How to get an existing network port activated.
How to report an issue with a security camera's video feed
Connecting to a HotSpot to connect to the internet
Setting up speed dials for a Cisco phone by using the self-care portal
How to troubleshoot slow internet at home
How to troubleshoot wireless connection issues to Lawrence.
error: Can't validate identity provider return message: Status code is not success
Correcting permissions on shared file in network folder
How to adjust the roaming aggressiveness on a macOS X computer if you are having trouble with your connection to the Wifi
How to verify your permissions are correct on your Shared File Storage
Computer or other device will not connect to the internet
Internet connection is not working on office computer, check cable, and restart computer.
Internet speed on office computer is slow.
Reporting trouble students taking tests in the testing center
Wireless issue off campus caused by power outage.