Unable to connect to Smart Devices Network

Issue/Question

error: Can't validate identity provider return message: Status code is not success

Environment

• Wifi
• Smart Devices Network
• Cisco Prime
• Packetfence

Resolution

1.  Please contact the Service Desk with the following information: 
   1. MAC Address
   2. Device you are trying to connect
   3. Full error message
2. Work around
   • Once the error pops up Click Register Device
   • Enter your credentials
   • You should be able to see your device, Click Register Device to register