Wired Network Dropping

Issue/Question

• Student taking a test using LAN network getting dropped
• Network getting dropped during NBME test
• Wired network connection dropping
• Sync issues with OneDrive or not being able to open Teams files

Environment

• Wired Network
• Testing Center

Resolution

1. Please contact the Service Desk with below information
   1. How long the problem has been happening
   2. The date and time of the problem
   3. The exact location where the problem occurs
   4. The type of device experiencing the issue