Wired Network Dropping

Summary

Reporting trouble with wired network connection

Body

Issue/Question

  • Student taking a test using LAN network getting dropped
  • Network getting dropped during NBME test
  • Wired network connection dropping
  • Sync issues with OneDrive or not being able to open Teams files

Environment

  • Wired Network
  • Testing Center

Resolution

  1. Please contact the Service Desk with below information
    1. How long the problem has been happening
    2. The date and time of the problem
    3. The exact location where the problem occurs
    4. The type of device experiencing the issue

ITS STAFF ONLY

  1. Follow Troubleshooting Wired Network Connectivity
 

Details

Details

Article ID: 3145
Created
Thu 5/30/19 1:55 PM
Modified
Thu 11/7/24 11:35 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated