Unable to Connect to Eduroam on Personal Laptop

Issue/Question

I cannot connect to eduroam

Error: (en) Please come back later

(fr) SVP veuillez revenir plus tard

(de) Bitte versuchen sie es spaeter nocheinmal

(at) Konnten's bitt'schoen spaeter nochmal reinschauen

(no) Vennligst prov igjen senere

(dk) Venligst prov igen senere

(pl) Prosze sprobowac pozniej

(pt) Por favor volte mais tarde

(ru) Попробуйте еще раз позже

(ua) Спробуйте ще раз пізніше

Environment

• macOS
• Windows 
• Personal Computer
• PacketFence

Cause

A virus has infected a computer

The virus notification display page is not working

Resolution

1.  Please come to the Service Desk front counter in the ID Weeks Library, Room 104, with your personal laptop