Network Connectivity for Equipment is Down

Toro Metasys camera power-outage Squirrel toro-controller scheduled-maintenance

Issue/Question

After a power event such as a blip or loss of power, a device previously connected to the network is now offline

After scheduled maintenance, a device previously connected to the network is now offline

Environment

Wired Connection
Ethernet

Cause

Multiple Causes

Resolution

Please contact the Service Desk with the following information about the device:
1. Internet Protocol (IP) Address
2. Building location
3. The last time it was online

ITS STAFF ONLY

Follow Troubleshooting Network Connectivity for Equipment is Down

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Details

Article ID: 2957

Created

Tue 5/7/19 1:44 PM

Modified

Tue 12/31/19 10:31 AM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated

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