Roku Device Will Not Stay Connected to Smart Device Network

Issue/Question

I am trying to connect my Roku Express Plus to the smart devices network. It will connect for a little bit and then disconnect in the middle of installing something. I have gotten nowhere and now it will not even connect.

Environment

  • Smart Devices Network 
  • Roku Express+

Cause

USB power cable is connected to TV not the wall charger

Resolution

  1. Connect the USB power cable to the wall

Details

Article ID: 6096
Created
Tue 2/23/21 11:06 AM
Modified
Mon 1/29/24 1:44 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated