Gaming Device Wired Network Issue

Issue/Question

Error: A DNS SERVER CANNOT BE USED

Error: Time out

Error: IP address cannot be found

Error: Unable to obtain IP Address 

Error: 501: Implementation failed

Environment

  • Wired Network 
  • Playstation 4

Resolution

  1. Try a different ethernet cable
  2. Restart your device 
  3. Try another port in the room
  4. Please contact the Service Desk with the following details
    1. Building
    2. Room number
    3. device type 
    4. Wired Media Access Control (MAC) Address of the device
      Follow Obtaining MAC Address on a Device
    5. error message
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Submit a ticket to ITS to get something technology-related fixed that is not working right.