Having Internet Connection Problems

Issue/Question

Frequently getting Error: Your connection was interrupted

Environment

  • Windows
  • Chrome
  • Outlook

Cause

Using wireless connection in an area with poor wifi signal

Resolution

  1. Update wireless drivers for your computer
  2. Plug an ethernet cable into the computer

Details

Article ID: 225
Created
Wed 7/11/18 9:11 AM
Modified
Fri 8/2/19 8:35 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated