Receiving Trojan Error When Connecting to Wireless

Issue/Question

I am unable to connect to USD network

Error message: Your system has been found to be infected with a Trojan IRC bot and is scanning other systems.  Due to the threat this infection poses for other systems on the network, network connectivity has been disabled until corrective action is taken.  

Your system may need to be rebuilt.  Please contact your local support staff for more information.

Environment

  • Android OS
  • Apple IOS 
  • Mac OSX
  • USD Network
  • Windows OS

Cause

USD proactively monitors the network traffic for malicious activity and will block computers from accessing the network if it is determined that their computer is infected

Resolution

Your computer will need to be reviewed by a technician before it is allowed back onto the USD Network.  Please bring your computer to the nearest available Help Desk to have the computer scanned for infections.  

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Details

Article ID: 185
Created
Thu 6/28/18 10:41 AM
Modified
Mon 9/23/19 3:05 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated