Requesting an Internet Protocol (IP) address for Building Controls

Issue/Question

I need to request an ip address for building controls

We are installing a new Network Automation Engine (NAE) and need an IP address to assign it to report back to Metasys server

Environment

  • Johnson Controls (JCI)
  • Building Controls
  • Metasys

Cause

 

Resolution

Please contact the Service Desk with the following information:

  1. Media Access Control (MAC) Address
  2. Type, make, and model
  3. Location
  4. Which Virtual Local Area Network (VLAN) is to be used (if known)

ITS STAFF ONLY

  1. See article Reserving an Internet Protocol (IP) Address

Details

Article ID: 818
Created
Tue 10/9/18 4:23 PM
Modified
Mon 3/2/20 1:45 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated