Requesting a Reserved or Static Internet Protocol (IP) Address

Issue/Question

Request for a static or reserved IP

Environment

  • Printer
  • Multifunction Copier (MFC)
  • Multifunction Printer (MFP)
  • Security Cameras
  • Tapingo Machine
  • Computer attached to specialized equipment

Cause

A device requires a reserved or static ip address

Resolution

  1. Please contact the helpdesk with the following information:
    1. Location of the device
    2. Type of device
    3. Device make and model
    4. Media Access Control (MAC) Address of the device

ITS STAFF ONLY

  1. Follow the steps in the Article Reserving an Internet Protocol (IP) Address
 
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