Network Pass-Thru Port in Dorm Not Working

Issue/Question

The far-left wired network port on the Cisco device in my dorm room isn't working

I plugged into the far-left network port in my dorm room, but it's not working

The Ethernet port under the QR Code on my Cisco device doesn't work

The Pass-Thru port on my dorm room's Cisco device isn't working

Environment

  • Residence Hall Dorms
    • Richardson Hall
    • Olson Hall
    • Beede Hall
    • Mickelson Hall
    • Brookman Hall
  • Cisco Network Device
  • Pass-Thru Network Port

Cause

The Pass-Thru port on the Cisco Network devices in the dorm rooms do not work

Resolution

  1.  Plug the network cable into one of the ports labelled LAN1, LAN2, or LAN3

Details

Article ID: 5385
Created
Thu 8/13/20 10:39 AM
Modified
Mon 9/14/20 1:04 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated