Charlie's Bookstore & Fan Shop

USD's online bookstore,, First Day Access (FDA) materials, Charlie's USD merchandise

Articles (42)

Pinned Article Contacting Charlie's Bookstore & Fan Shop

How to get assistance from Charlie's Bookstore & Fan Shop.

Pinned Article Ordering Books Through USD's Online Bookstore

Steps for ordering books and how to find the list of books you will need

Pinned Article Reference for Student Related Online Bookstore Processes and Questions

List of articles addressing student-related processes and possible questions regarding the Online Bookstore.

Pinned Article Using the USD Book Advance Payment Option

How to use the USD Book Advance payment option to buy books now and pay later.

Accessing Barnes and Noble eBooks

If eBooks were bought before May 2019 and are not located in the Vitalsource library through D2L, they can be accessed through the Barnes & Noble Yazu App.

Accessing First Day Access Materials (FDAs)

How to access First Day Access Materials

Accessing Pearson First Day Access Materials the First Time with Redemption Code

You will need redemption code to access Pearson First Day Access materials the first time.

Accessing USD Ebooks

How to access your ebooks bought through the USD Online Bookstore.

Adding First Day Access Materials (FDAs) to the Online Bookstore

How instructors set up First Day Access (FDA) materials for the USD Online Bookstore (

Adopting course material in the USD Online Bookstore

This article describes how instructors can adopt course materials online by the deadlines. After the deadline, the USD Bookstore is set to read-only mode and Department Chairs will need to approve.

Adopting Textbooks in not possible

As an instructor, if the buttons to adopt a course are not working, this article describes an alternative solution.

Adopting the Same Textbook for Multiple Courses

How to adopt textbooks for all sections of a particular course.

Adoptions not Required (Online Bookstore)

What to do if the course you are teaching does not need adoption materials or never needs adoptions materials.

Buying Your Rental Book

How to buy rental books.

Cancelling My Online Bookstore Order

How to cancel an item on my online bookstore order (

Checking if Students have Ordered Books

How to check if students have ordered books online.

Contacting a Marketplace Book Seller

How to contact a bookstore marketplace seller with an order question.

Correcting a Course Name in the USD Online Bookstore (

If the course name is incorrectly showing in the USD Online Bookstore, it is most likely because it is incorrectly listed in Banner Student. This describes how to have it fixed.

Correcting the Akademos Missing Department Report

Steps for the Registrar's office if they receive the Akademos Missing Department Report with entries to be updated in Banner.

Creating a Course Pack

How to create a Coursepacks (Cost-effective, custom compilations of academic material)

Faculty and Staff Online Bookstore Processes

Reference article with list of articles used by faculty and staff related to bookstore processes and possible issues.

Getting Warning Email that Books Rented Need to be Returned sends out several reminder emails regarding books being rented before the due date

Login to not working

What information is needed by IT if you have an unhandled exception when trying to log on to

Missing Courses in Akademos Tool for Department Chairs or Administrators

Department chairs and department administrators have the ability to update and review courses in the online bookstore If some courses are not visible and it has been determined they are in Banner, this describes what to do.

Not all of my courses listed in the site

Describes the steps to take if some classes you have signed up for are not visible in the online bookstore.

Online USD Bookstore Login Error or Course Missing

What to do if you are unable to access your course in the USD Bookstore online.

Opting out of First Day Access Books

How to opt out of buying First Day Access Materials which are paid for with course registration.

Requesting New Administrators for the Akademos Bookstore Tool

Requesting Admin Access to the Akademos Bookstore tool to be able to add books for a department.

Requesting Student Athlete Book Scholarship Recipient be updated in Akademos

Requesting Student-Athlete Book Scholar information be transferred to Akademos through the Network Shared Drive.

Returning Book to Online Bookstore

Contacting the bookstore for returns

Returning Rental Books

How to return rental books to the Book Store

Searching for Charlie's Bookstore & Fan Shop Answers

Instructions how to search for answers and ask questions regarding textbooks and fan shop items.

Selling Back Textbooks at the End of the Semester

How to sell your textbooks at the end of the semester. There are several options.

Setting Drop Dates for the Online Bookstore

Business office process for communicating drop dates to Akademos

Textbook information not visible to students in USD Online Bookstore

Course materials are only visible to students once the adoption period is over. This way students do not need to keep checking back to see if more information is available in the USD Online Bookstore.

Tracking Bookstore Order

How to track an order placed from the Online Bookstore

Unable to Access Pearson Site for BIOL151

How to redeem a code for Pearson courseware for BIOL151.

Unable to Access VitalSource Online Textbook

How to enable Cookies for VitalSource online textbooks

Verifying Class or Instructor listed in Banner Student

Explains how to search for courses which are being taught at the University. The results also identify who teaching the class and how many students are registered.

Viewing my Online Bookstore Order Details

How to view my online bookstore purchase details such as order date, order number, shipping information, cost of order, items ordered with type of book (new, used, Ebook, rental, marketplace), seller information, tracking information if available, and Ebook code information. You can also rate and email a marketplace seller.