Not all of my courses listed in the usd.textbookx.com site

Tags Akademos

Issue/Question

Not all of my courses listed in the usd.textbookx.com site

Environment

Cause

If it has been confirmed that the student is signed up for the class, possible issue: active email is missing in UE email field

Resolution

  1.  Verify whether you are signed up for the class
    Note: once you sign up for a class it takes about a day to appear in the online bookstore 
    1. Option 1, check your USDGo App ​​​​​​​ (which can be downloaded from the Apple or Android App Store)​​​​​​​ under courses
    2. Option 2, check the Registration Self-Service
      1. Click View Registration Information​​​​​​​
  2.  If you still do not see your class after a day please contact the Service Desk with the following information: 
    1. Your ID
    2. Course number
    3. Course description
    4. Term of the course

Details

Article ID: 3370
Created
Mon 7/1/19 9:48 AM
Modified
Fri 4/8/22 1:00 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated