Applications, capabilities, and reports available within the user areas of TeamDynamix (TDNext and the Client Portal).
Training videos for Working in TeamDynamix, Using Ticketing, Ticket Reporting and Client Portal Overview
How to view tickets you have submitted to Coyote One Stop or ITS.
How to request a TDNext User in TeamDynamix
Use this article for instructions on working with a workflow approval step.
How to change the requestor on a ticket
How to create tickets as a university employee with One Stop Access
Use this article if you want to stop getting ticket surveys
How to request a RIS Teamdynamix account
Use this article to request a change to the TeamDynamix Asset application
Use this article to request changes to a TeamDynamix report
Use this article to request changes to a person TeamDynamix user record
Use this article to request access for a new employee to gain access to TeamDynamix to work tickets, assets, knowledge base and etc.
Use this article to find the iPaaS flows to use to update TeamDynamix groups via excel file
How to change a ticket's responsibility
How to work tickets as a university employee with One Stop Access
How to add a task to a ticket
Checking the status of a ticket
Ticket status and definitions used to describe the current status of a ticket.
How to utilize _create to automatically create tickets in TeamDynamix
How to Add Contacts/People to Tickets
How to search for tickets
These instructions will guide you on how to create a ticket template and how to create a scheduled ticket.
Directions on how to merge an incident or service request into another incident or service request in TeamDynamix.
Utilize _create new to automatically create tickets in TeamDynamix
How to request TeamDynamix ticket form changes.