Viewing my Tickets

Issue/Question

How can I view tickets I have submitted

Environment

• Coyote One Stop 
• ITS 
• TeamDynamix 
• Tickets

Resolution

1. Open Coyote One Stop
2. Click Services in the red bar at the top of the screen
3. Click Ticket Requests
   Note: New, Open and In Process tickets are shown by default.  Change the status class to view closed tickets
4. Include requests that I am listed as a contact on to see tickets you are on but not the requestor
5. Click the Title link to view details
6. Once in the ticket you can:
   • Withdraw/Cancel your request by clicking  Withdraw Request
   • Add an attachment by clicking  Add Attachment
   • Add Notes by clicking  Comment