Checking the Status of a Ticket

Issue/Question

What is the status of my ticket I submitted to the USD IT Service Desk

Environment

• USD IT Ticketing System (TD)
• ITS Ticket
• Coyote One Stop Ticket 
• Charlie's Book Store ticket

Cause

Wanting to know the status

Resolution

1. Go to this USD IT Service Requests Page
2. Click Sign In at top right
3. Enter your USD user name and password
4. Click Sign In
5. Your requests will show in a list