Services A-Z (85)

25Live is USD's primary software for booking rooms and managing reservations.

How to request a USD account for new faculty, staff, affiliates or volunteers.

We will coach you through your major curriculum and career plans to ensure you every opportunity to be successful upon graduation.

Use this request for after hours access to buildings and rooms on campus.

This tool is intended to cut down the number of scam email messages that many University students, faculty, and staff receive every week.

Questions or support needed regarding Benefits, Human Resources or Payroll

Get answers about financial aid, billing, payments, registration, advising, housing, and student records.

Questions or support needed regarding Charlie's Bookstore & Fan Shop or USD's Online Bookstore usd.textbookx.com

Request/change permissions to Banner Student and Banner HR including Finance, SDezBuy Purchasing, and Time Entry approval.

The USD Campus Alert System (Everbridge) provides critical notification services during emergencies and closures.

Cisco Jabber is the university-supported instant messaging application

Cognos is a business intelligence and performance management software suite. The software is designed to enable business users to extract data, analyze it and assemble reports.

There are over 45 Computer Labs at USD locations. All labs offer standard software, while some offer specialized software to support specific curriculum.

Coyote Card and Coyote Card Mobile are your most important identification at USD.  Your Coyote Card is linked to your Student ID. Use this service to request your Coyote Card or submit a picture for Coyote Card Mobile.

Are you interested in earning money, gaining work experience and networking or having a mentor? Would you like help in accomplishing these things?

Coyote Connections is a student success tracking system that can serve a number of functions for faculty and advisors.

We are constantly adding new Services and updating our Service Catalog. We encourage the community to submit Service ideas and changes.

Brightspace, Desire2Learn

Request two or more courses be combined into one in D2L.

Access to a list of existing reports via the Data Cookbook from the HR, Finance and Student Information System.

Request permissions to Department shared calendars.

Where to request/change permissions to Department Network Shares.

Electronically send, manage, and access documents for signature, allowing for multiple signatures, all in a secure environment.

Use this service to request your DocuSign templates to be moved from Test to Production.

Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.

Email system and address provided by USD.

Technology equipment available for checkout by faculty, staff and students for educational use.

Schedule an appointment with a Financial Aid Officer to answer questions about the financial aid process and financing your education.

G Suite is a collection of Google Applications for use by the USD community.

USD operates two supercomputer systems, also known as High Performance Computing (HPC) clusters, supercomputing clusters, or simply clusters.

Request ImageNow access.

Guidance services on how to leverage technologies and select technology solutions, including those in the cloud.

Information Technology Services (ITS) has established standardized maintenance windows for repairs, installations, upgrades, testing, patches, and other processes and procedures which may cause limited or no access to IT system resources.

How to request ITS assistance in implementing technology. All technology purchases are approved by USD's Information Technology Services. Whether a project is needed or not, can be clarified before the request is opened.

Purchase a new laptop at discounted price.

Schedule your lecture to be recorded in classrooms equipped with Panopto remote recording equipment.

Set up a LISTSERV email list.

Microsoft Teams makes it easy to work together. Perfectly suited for remote work, Microsoft Teams provides a centralized workspace for groups to communicate and collaborate online.

Information about using and requesting multi-function copiers.

myUSD Portal allows university faculty, staff and students to access the information and password-protected resources they need quickly and easily in one central place.

A network printer is part of a workgroup or network of computers that can all access the same printers at the same time

Office 365 is a cloud-based service that brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.

Need to save or share your documents and files? OneDrive for Business is a secure and reliable cloud storage solution for your file storage, sharing and collaboration needs.

Your University password provides you with access to many resources. Every time you connect to one of these resources, you must prove you are who you say you are.

Use this form to request an exception to USD’s patch policy. Submit a separate request for each computer you are requesting an exception.

If you distribute PDF documents to students or post PDFs online, they must be made accessible before being posted so they work effectively with screen readers

Where to request/change permissions to Technology resources.

What personal computer support is available?

How do I print to the Pharos printers?

Qualtrics Research Suite is a powerful survey tool that is highly customizable and easy to use.

The Office of the Registrar serves as the institutional guardian for official academic information and records in supporting the faculty, staff and students of the University of South Dakota.

Access services from off site using remote.usd.edu.

Submit a ticket to ITS to get something technology-related fixed that is not working right.

Use this service to request a new report to be developed.

Use this service to report a smart classroom issue.

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email?

How to request information be added to the Knowledge Base/Coyote One Stop. This is a request to add any Knowledge to all of Coyote One Stop, not only Technology.

ITS will review research storage needs and work with faculty to determine the optimal storage solution.

Microsoft Advanced Threat Protection (ATP) Safe Links is a product USD purchased to protect the University from phishing, ransomware, and other malicious activity embedded in email and documents.

Request access to Salesforce and Visit Days.

Request a data load or to add a new field into Salesforce.

Use this service to appeal or petition your scholarship.

Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation.

Microsoft SharePoint is a cloud-based service that helps organizations share and manage content, knowledge, and applications.

Use this service to request training for audio video technology in the classrooms.

SNAP is used to access Banner, Leave Requests, Self Service and timesheets.

State Authorization compliance applies to USD's authorization for students to participate in online courses as well as learning placements and other opportunities taking place off-campus/outside South Dakota. Physical presence is where the student is located while taking part in that activity.

The University of South Dakota (“USD”), in partnership with the University of South Dakota Foundation (“Foundation”), may provide limited financial assistance to enrolled students who are unable to meet qualifying expenses arising from certain emergency situations.

Any approved student organization may request an organizational account to create a Google Site website

Request assistance with purchasing new hardware or software.

Opt-out request for ITS customer satisfaction surveys on incidents and service requests.

Maintenance Management Software used by Facilities Management

Audience response system to help instructors identify student progress through real-time feedback.

How to activate your USD account.

Use this service if you are interested in USD student employment.

TAO includes over 150 brief, effective, self-help educational sessions covering over 50 common topics and skills related to mental health, wellness, and substance use issues. TAO Includes interactive sessions, mindfulness exercises, and practice tools all aimed at helping you achieve your goals.

Virtual computer labs allow access to specialized computer lab software anytime from anywhere.

IP phone systems provide essential voice, video, messaging and conferencing. They also help you cut costs and boost productivity. VoIP (Voice over Internet Protocol) is a service that allows phone calls through an Internet connection, in lieu of using analog phone lines.

How to access services from off site using VPN.

Webex Events helps you expand large-scale meetings and corporate events. Use real-time online events and webinars to reach more attendees, reduce travel costs, and increase attendance.

Webex license is included with your Cisco VoIP phone.

The University of South Dakota has partnered with PlatformQ to offer a webinar service (Conduit) to units at the university.

The Wellness Center is here to help you achieve whatever goal you have set for yourself. We have daily classes, personal trainers and state-of-the-art facilities that will provide you with all the tools necessary to reach your potential.

This service provides assistance connecting to University wireless and/or reporting wireless issues

Zoom conferencing is available for use within D2L and as a standalone solution.