Services A-Z (63)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Account Request

How to request a USD account for new faculty, staff, affiliates or volunteers.

After Hours Building/Room Unlock

Use this request for after hours access to buildings and rooms on campus.

Anti-Phishing Policy

This tool is intended to cut down the number of scam email messages that many University students, faculty, and staff receive every week.

Ask a Question

Ask Charlie's Bookstore & Fan Shop a Question

Questions or support needed regarding Charlie's Bookstore & Fan Shop or USD's Online Bookstore


Banner Access Request

Request/change permissions to Banner Student and Banner HR including Finance, SDezBuy Purchasing, and Time Entry approval.


Campus Alert System

The USD Campus Alert System (Everbridge) provides critical notification services during emergencies and closures.

Cisco Jabber

Cisco Jabber is the university-supported instant messaging application

Cognos Access Request

Cognos is a business intelligence and performance management software suite. The software is designed to enable business users to extract data, analyze it and assemble reports.

Coyote Connections

Coyote Connections is a student success tracking system that can serve a number of functions for faculty and advisors.


D2L Course Mapping

Request two or more courses be combined into one in D2L.

Data Cookbook

Access to a list of existing reports via the Data Cookbook from the HR, Finance and Student Information System.

Department Calendar Access

Request permissions to Department shared calendars.

Department Network Share

Where to request/change permissions to Department Network Shares.

DocuSign Access

Electronically send, manage, and access documents for signature, allowing for multiple signatures, all in a secure environment.

DocuSign Template Move Request

Use this service to request your DocuSign templates to be moved from Test to Production.

Duo Multi-Factor Authentication

Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.



Email system and address provided by USD.

Equipment Checkout

Technology equipment available for checkout by faculty, staff and students for educational use.


Google Apps

G Suite is a collection of Google Applications for use by the USD community.


High Performance Computing

USD operates two supercomputer systems, also known as High Performance Computing (HPC) clusters, supercomputing clusters, or simply clusters.


ImageNow Access

Request ImageNow access.

IT Consulting & Advising

Guidance services on how to leverage technologies and select technology solutions, including those in the cloud.

ITS Maintenance

Information Technology Services (ITS) has established standardized maintenance windows for repairs, installations, upgrades, testing, patches, and other processes and procedures which may cause limited or no access to IT system resources.


Laptop Purchase

Purchase a brand new laptop at discounted price.

Lecture Capture

Schedule your lecture to be recorded in classrooms equipped with Panopto remote recording equipment.

LISTSERV Email Lists

Set up a LISTSERV email list.


Multi-function Copier Access

Request to print to multi-function copier.

myUSD Portal

myUSD Portal allows university faculty, staff and students to access the information and password-protected resources they need quickly and easily in one central place.


Network Printing

A network printer is part of a workgroup or network of computers that can all access the same printers at the same time

New Coyote One Stop Service

We are constantly adding new Services to our Service Catalog. We encourage the community to submit Service ideas.


Office 365

Office 365 is a cloud-based service that brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.


Need to save or share your documents and files? OneDrive for Business is a secure and reliable cloud storage solution for your file storage, sharing and collaboration needs.

Online Surveys - PsychData

Create online surveys with confidence and ease.


Password Reset

Your University password provides you with access to many resources. Every time you connect to one of these resources, you must prove you are who you say you are.

Patch Policy Exception

Use this form to request an exception to USD’s patch policy. Submit a separate request for each computer you are requesting an exception.

Permissions Request

Where to request/change permissions to Technology resources.

Personal Computer Support

What personal computer support is available?

Pharos Printing

How do I print to the Pharos printers?


Qualtrics Surveys

Qualtrics Research Suite is a powerful survey tool that is highly customizable and easy to use.


Remote Access

How to access services from off site using VPN or

Report an Incident

Submit a ticket to get something technology-related fixed that is not working right.

Report Request

Use this service to request a new report to be developed.

Reporting Suspicious or Malicious email

Has your account been compromised? Are you sending out spam? Did you respond to a phishing email?

Request Knowledge Article

How to request information be added to the Knowledge Base/Coyote One Stop. This is a request to add any Knowledge to all of Coyote One Stop, not only Technology.

Research Data Storage

ITS will review research storage needs and work with faculty to determine the optimal storage solution.


Safe Links

Microsoft Advanced Threat Protection (ATP) Safe Links is a product USD purchased to protect the University from phishing, ransomware, and other malicious activity embedded in email and documents.

Salesforce Access Request

Request access to Salesforce and Linvio.

Scholarship Appeal Process

Use this service to appeal or petition your scholarship.

Service Request

Ask a general question related to technology services provided at USD. Request new software or hardware installation.


Microsoft SharePoint is a cloud-based service that helps organizations share and manage content, knowledge, and applications.


SNAP is used to access Banner, Leave Requests, Self Service and timesheets.

Streaming Media

Upload your own videos to the Panopto video management system for class or departmental purposes.

Student Emergency Grant Application

The University of South Dakota (“USD”), in partnership with the University of South Dakota Foundation (“Foundation”), may provide limited financial assistance to enrolled students who are unable to meet qualifying expenses arising from certain emergency situations.


Technology Purchase Assistance

Request assistance with purchasing new hardware or software.

TMA Access Request

Maintenance Management Software used by Facilities Management


Audience response system to help instructors identify student progress through real-time feedback.


USD Account Activation

How to activate your USD account.


VoIP Phone System

IP phone systems provide essential voice, video, messaging and conferencing. They also help you cut costs and boost productivity. VoIP (Voice over Internet Protocol) is a service that allows phone calls through an Internet connection, in lieu of using analog phone lines.


Webex Events

Webex Events helps you expand large-scale meetings and corporate events. Use real-time online events and webinars to reach more attendees, reduce travel costs, and increase attendance.

Webex Meetings

Webex license is included with your Cisco VoIP phone.


The University of South Dakota has partnered with PlatformQ to offer a webinar service (Conduit) to units at the university.


Zoom Web Conferencing

Zoom conferencing is available for use within D2L and as a standalone solution.