Services A-Z (68)
Accounts, Passwords and Security
How to request a USD account for new faculty, staff, affiliates or volunteers.
Student Services
We will coach you through your major curriculum and career plans to ensure you every opportunity to be successful upon graduation.
Administrative and Business
Use this request for after hours access to buildings and rooms on campus.
Accounts, Passwords and Security
This tool is intended to cut down the number of scam email messages that many University students, faculty, and staff receive every week.
Ask a Question, Report an Incident or Request Service
Ask a Question, Report an Incident or Request Service
Questions or support needed regarding Charlie's Bookstore & Fan Shop or USD's Online Bookstore usd.textbookx.com
Administrative and Business
Request/change permissions to Banner Student and Banner HR including Finance, SDezBuy Purchasing, and Time Entry approval.
Communication and Collaboration
The USD Campus Alert System (Everbridge) provides critical notification services during emergencies and closures.
Communication and Collaboration
Cisco Jabber is the university-supported instant messaging application
Administrative and Business
Cognos is a business intelligence and performance management software suite. The software is designed to enable business users to extract data, analyze it and assemble reports.
Student Services
Are you interested in earning money, gaining work experience and networking or having a mentor? Would you like help in accomplishing these things?
Administrative and Business
Coyote Connections is a student success tracking system that can serve a number of functions for faculty and advisors.
Teaching and Learning
Brightspace, Desire2Learn
Teaching and Learning
Request two or more courses be combined into one in D2L.
Administrative and Business
Access to a list of existing reports via the Data Cookbook from the HR, Finance and Student Information System.
Communication and Collaboration
Request permissions to Department shared calendars.
Administrative and Business
Where to request/change permissions to Department Network Shares.
Administrative and Business
Electronically send, manage, and access documents for signature, allowing for multiple signatures, all in a secure environment.
Administrative and Business
Use this service to request your DocuSign templates to be moved from Test to Production.
Accounts, Passwords and Security
Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.
Communication and Collaboration / Email
Email system and address provided by USD.
Desktop and Mobile Computing
Technology equipment available for checkout by faculty, staff and students for educational use.
Communication and Collaboration
G Suite is a collection of Google Applications for use by the USD community.
Research
USD operates two supercomputer systems, also known as High Performance Computing (HPC) clusters, supercomputing clusters, or simply clusters.
Administrative and Business
Request ImageNow access.
IT Professional Services
Guidance services on how to leverage technologies and select technology solutions, including those in the cloud.
IT Professional Services
Information Technology Services (ITS) has established standardized maintenance windows for repairs, installations, upgrades, testing, patches, and other processes and procedures which may cause limited or no access to IT system resources.
Desktop and Mobile Computing
Purchase a brand new laptop at discounted price.
Teaching and Learning
Schedule your lecture to be recorded in classrooms equipped with Panopto remote recording equipment.
Communication and Collaboration / Email
Set up a LISTSERV email list.
Desktop and Mobile Computing
Request to print to multi-function copier.
Communication and Collaboration
myUSD Portal allows university faculty, staff and students to access the information and password-protected resources they need quickly and easily in one central place.
Desktop and Mobile Computing
A network printer is part of a workgroup or network of computers that can all access the same printers at the same time
IT Professional Services
We are constantly adding new Services to our Service Catalog. We encourage the community to submit Service ideas.
Communication and Collaboration
Office 365 is a cloud-based service that brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.
Communication and Collaboration
Need to save or share your documents and files? OneDrive for Business is a secure and reliable cloud storage solution for your file storage, sharing and collaboration needs.
Research
Create online surveys with confidence and ease.
Accounts, Passwords and Security
Your University password provides you with access to many resources. Every time you connect to one of these resources, you must prove you are who you say you are.
Accounts, Passwords and Security
Use this form to request an exception to USD’s patch policy. Submit a separate request for each computer you are requesting an exception.
Accounts, Passwords and Security
Where to request/change permissions to Technology resources.
Desktop and Mobile Computing
What personal computer support is available?
Desktop and Mobile Computing
How do I print to the Pharos printers?
Research
Qualtrics Research Suite is a powerful survey tool that is highly customizable and easy to use.
Ask a Question, Report an Incident or Request Service
Submit a ticket to get something technology-related fixed that is not working right.
Administrative and Business
Use this service to request a new report to be developed.
Communication and Collaboration / Email
Has your account been compromised? Are you sending out spam? Did you respond to a phishing email?
IT Professional Services
How to request information be added to the Knowledge Base/Coyote One Stop. This is a request to add any Knowledge to all of Coyote One Stop, not only Technology.
Research
ITS will review research storage needs and work with faculty to determine the optimal storage solution.
Communication and Collaboration / Email
Microsoft Advanced Threat Protection (ATP) Safe Links is a product USD purchased to protect the University from phishing, ransomware, and other malicious activity embedded in email and documents.
Administrative and Business
Request access to Salesforce and Linvio.
Student Services
Use this service to appeal or petition your scholarship.
Ask a Question, Report an Incident or Request Service
Ask a general question related to technology services provided at USD. Request new software or hardware installation.
Communication and Collaboration / Web Collaboration Tools
Microsoft SharePoint is a cloud-based service that helps organizations share and manage content, knowledge, and applications.
Administrative and Business
SNAP is used to access Banner, Leave Requests, Self Service and timesheets.
Student Services
The University of South Dakota (“USD”), in partnership with the University of South Dakota Foundation (“Foundation”), may provide limited financial assistance to enrolled students who are unable to meet qualifying expenses arising from certain emergency situations.
IT Professional Services
Request assistance with purchasing new hardware or software.
Administrative and Business
Maintenance Management Software used by Facilities Management
Teaching and Learning
Audience response system to help instructors identify student progress through real-time feedback.
Accounts, Passwords and Security
How to activate your USD account.
Student Services
TAO includes over 150 brief, effective, self-help educational sessions covering over 50 common topics and skills related to mental health, wellness, and substance use issues. TAO Includes interactive sessions, mindfulness exercises, and practice tools all aimed at helping you achieve your goals.
Desktop and Mobile Computing
Virtual computer labs allow access to specialized computer lab software anytime from anywhere.
Communication and Collaboration / Voice, Video & Web Conferencing
IP phone systems provide essential voice, video, messaging and conferencing. They also help you cut costs and boost productivity. VoIP (Voice over Internet Protocol) is a service that allows phone calls through an Internet connection, in lieu of using analog phone lines.
Network Connectivity
How to access services from off site using VPN.
Communication and Collaboration / Voice, Video & Web Conferencing
Webex Events helps you expand large-scale meetings and corporate events. Use real-time online events and webinars to reach more attendees, reduce travel costs, and increase attendance.
Communication and Collaboration / Voice, Video & Web Conferencing
Webex license is included with your Cisco VoIP phone.
Communication and Collaboration
The University of South Dakota has partnered with PlatformQ to offer a webinar service (Conduit) to units at the university.
The Wellness Center is here to help you achieve whatever goal you have set for yourself. We have daily classes, personal trainers and state-of-the-art facilities that will provide you with all the tools necessary to reach your potential.
Communication and Collaboration / Voice, Video & Web Conferencing
Zoom conferencing is available for use within D2L and as a standalone solution.