Payment Card Security Incident

Overview
 
Report a suspected or confirmed security incident involving credit card payment processing, cardholder data, payment devices, or systems that store, process, or transmit payment card information. Examples include lost or stolen payment devices, unauthorized access, suspicious transactions, malware, data exposure, or any activity that may compromise cardholder data.
 
Benefits

  • Enables rapid response and containment of potential payment card security incidents.
  • Helps protect cardholder data and reduce institutional risk.
  • Supports PCI DSS compliance and incident response requirements.
  • Ensures appropriate investigation, communication, and remediation activities are initiated.
Target Completion Date
  • Initial response and triage: Within 1 business day
  • Resolution time lines vary based on the severity, scope, and complexity of the incident.
Available To
  • USD faculty, staff, and departments that accept, process, store, or transmit payment card data.
  • Individuals responsible for payment devices, merchant accounts, or payment processing systems.
Cost

There is not cost for this service. Whether costs will be incurred through fraud will have to be accessed.

Policies