Administrative and Business

Banner, Cognos reporting, Docusign, ImageNow, Salesforce.

Services that support the administrative and business functions of USD. Includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.

Services (23)

25Live Room Reservations

25Live is USD's primary software for booking rooms and managing reservations.

After Hours Building/Room Unlock

Use this request for after hours access to buildings and rooms on campus.

Banner Access Request

Request/change permissions to Banner Student and Banner HR including Finance, SDezBuy Purchasing, and Time Entry approval.

Cognos Access Request

Cognos is a business intelligence and performance management software suite. The software is designed to enable business users to extract data, analyze it and assemble reports.

Coyote Card

Coyote Card and Coyote Card Mobile are your most important identification at USD.  Your Coyote Card is linked to your Student ID. Use this service to request your Coyote Card or submit a picture for Coyote Card Mobile.

Coyote Cash Vendor

How to become a Coyote Cash Vendor and use this to submit a ticket to Coyote Card Office.

Coyote Connections

Coyote Connections is a student success tracking system that can serve a number of functions for faculty and advisors.

Data Cookbook

Access to a list of existing reports via the Data Cookbook from the HR, Finance and Student Information System.

Department Network Share

Where to request/change permissions to Department Network Shares.


Electronically send, manage, and access documents for signature, allowing for multiple signatures, all in a secure environment.

Door Access

Use this request for card access to buildings and rooms on campus.

Events Readers & Attendance Reporting

Faculty/Staff & students may request a designated iPad and card swipe that will capture attendance at events.

ImageNow Access

Request ImageNow access.


InfoReady is a software used by USD to manage and review grant applications, presenter submissions, animal research protocols and many other processes.

Microsoft Copilot

Microsoft Copilot generative AI service offerings available at USD.

Recycling Assistance

Please use this service to request recycling assistance for intra-campus moves.

Report Request

Use this service to request a new report to be developed or request an update to an existing report.


Use this service to request Salesforce access, to load data into Salesforce, add a new field in Salesforce to track information or to request new functionality.


SNAP is used to access Banner, Leave Requests, Self Service and timesheets.

State Authorization and Professional Licensure Compliance

State Authorization compliance applies to USD's authorization for students to participate in online courses as well as learning placements and other opportunities taking place off-campus/outside South Dakota. Physical presence is where the student is located while taking part in that activity.


TeamDynamix is an Enterprise Service Management and Project Portfolio Management software program.

Titanium Access Request

Request/change permissions to Titanium. A supervisor must complete this form.

TMA Access Request

Maintenance Management Software used by Facilities Management