Popular Services

Service Request

Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation.

myUSD Portal

myUSD Portal allows university faculty, staff and students to access the information and password-protected resources they need quickly and easily in one central place.

Coyote Card

Coyote Card and Coyote Card Mobile are your most important identification at USD.  Your Coyote Card is linked to your Student ID. Use this service to request your Coyote Card or submit a picture for Coyote Card Mobile.

Report an Incident

Submit a ticket to ITS to get something technology-related fixed that is not working right.

DocuSign

Electronically send, manage, and access documents for signature, allowing for multiple signatures, all in a secure environment.

SNAP

SNAP is used to access Banner, Leave Requests, Self Service and timesheets.

Door Access

Use this request for card access to buildings and rooms on campus.

Laptop Purchase

Purchase a new laptop at discounted price.

Account Request

How to request a USD account for new faculty, staff, affiliates or volunteers.

Department Network Share

Where to request/change permissions to Department Network Shares.

VoIP Phone System

IP phone systems provide essential voice, video, messaging and conferencing. They also help you cut costs and boost productivity. VoIP (Voice over Internet Protocol) is a service that allows phone calls through an Internet connection, in lieu of using analog phone lines.

Office 365

Office 365 is a cloud-based service that brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.

Equipment Checkout

Technology equipment is available for checkout by faculty, staff and students for educational use.

ImageNow Access

Request ImageNow access.

USD Account Activation

How to activate your USD account.

D2L

Brightspace, Desire2Learn

Student Emergency Grant Application

The University of South Dakota (“USD”), in partnership with the University of South Dakota Foundation (“Foundation”), may provide limited financial assistance to enrolled students who are unable to meet qualifying expenses arising from certain emergency situations.

Report Request

Use this service to request a new report to be developed or request an update to an existing report.

Coyote Connections

Coyote Connections is a student success tracking system that can serve a number of functions for faculty and advisors.

Salesforce Access Request

Request access to Salesforce, Salesforce Marketing Cloud, Visit Days and Mogli.

Zoom Web Conferencing

Zoom conferencing is available for use within D2L and as a standalone solution.

Financial Aid Appointment Request

Schedule an appointment with a Financial Aid Officer to answer questions about the financial aid process and financing your education.

Banner Access Request

Request/change permissions to Banner Student and Banner HR including Finance, SDezBuy Purchasing, and Time Entry approval.

Coyote One Stop Service Addition or Change

We are constantly adding new Services and updating our Service Catalog. We encourage the community to submit Service ideas and changes.

After Hours Building/Room Unlock

Use this request for after hours access to buildings and rooms on campus.