Overview
Your University username and password provides you with access to many resources. There are two options for resetting your password, depending on whether you know your current password or not:
If you remember your current password
- Log into RapidIdentity
- In the upper right corner click Your Name
- Click Change Password
If you do not know your password
- Browse to RapidIdentity
- Enter your username or email address
- Click Go
- Click Forgot Password?
Benefits
Note: If no alternate email or phone number is on file the Forgot Password? link will not be available, If you can log into Experience Portal you can follow Adding Personal Email to Self Service or you will need to contact the Service Desk for assistance
- To protect your privacy and data from being compromised, it is essential that you:
- Choose a unique password that you have never used for any other sites
- Choose a password that will be difficult for others to guess
- Enroll in Duo Multi-Factor Authentication
- Change your password immediately if it is at risk for any reason, examples:
- You shared your password
- You have reason to believe your password is compromised
- The following requirements have been put in place to help you in creating a strong secure password:
- Minimum length of 8 characters
- Must not be one of your previous passwords
- Must not contain part of your name or username
- Must contain a character from 3 of the 4 following categories
- Uppercase letter
- Lowercase letter
- Number
- Special character
Available To
USD Faculty, Staff, Students, as well as USD Affiliates, and Volunteers if required for their volunteer duties
Cost
Available at no cost
Policies
5.008 User Passwords
7.1 Acceptable Use of Information Technology Systems