Overview
Your University username and password provides you with access to many resources. If you do not remember your password or would like to change it, please contact the Service Desk.
You will need the following to complete the password reset
- First and Last Name
- Identity Verification:
- Mobile device with Duo
- Date of Birth (DOB)
- Street address
- Banner ID number (Student ID)
- Email address
Password Reset Steps
- Call the Service Desk
- 605-658-6000 or 877-225-0027
- We will verify identity
- Technician will assist you in resetting your password
Benefits
- To protect your privacy and data from being compromised, it is essential that you:
- Choose a unique password that you have never used for any other sites
- Choose a password that will be difficult for others to guess
- Enroll in Duo Multi-Factor Authentication
- Change your password immediately if it is at risk for any reason, examples:
- You shared your password
- You have reason to believe your password is compromised
- The following requirements have been put in place to help you in creating a strong secure password:
- Minimum length of 8 characters
- Must not be one of your previous passwords
- Must contain a character from 3 of the 4 following categories
- Uppercase letter
- Lowercase letter
- Number
- Special character
Available To
USD Faculty, Staff, Students, as well as USD Affiliates, and Volunteers if required for their volunteer duties
Cost
Available at no cost
Policies
5.008 User Passwords
SDBOR Acceptable Use of Information Technology Systems Policy 7:1