Password Reset


Your University username and password provides you with access to many resources.  If you do not remember your password or would like to change it, please contact the Service Desk.

You will need the following to complete the password reset

  • First and Last Name 
  • Identity Verification:
    • Mobile device with Duo
    • Date of Birth (DOB)
    • Street address 
    • Banner ID number (Student ID)
    • Email address

Password Reset Steps

  1. Call the Service Desk 
    •   605-658-6000 or 877-225-0027
  2. We will verify identity
  3. Technician will assist you in resetting your password
  • To protect your privacy and data from being compromised,  it is essential that you:
  • Change your password immediately if it is at risk for any reason, examples:
    • You shared your password
    • You have reason to believe your password is compromised
  • The following requirements have been put in place to help you in creating a strong secure password:
    • Minimum length of 8 characters
    • Must not be one of your previous passwords
    • Must contain a character from 3 of the 4 following categories
      • Uppercase letter
      • Lowercase letter
      • Number
      • Special character
Available To

USD Faculty, Staff, Students, as well as USD Affiliates, and Volunteers if required for their volunteer duties


Available at no cost


5.008 User Passwords 
SDBOR Acceptable Use of Information Technology Systems Policy 7:1


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How to reset your USD account password


Service ID: 15
Thu 7/27/17 1:54 PM
Wed 9/6/23 3:29 PM