Rapid Identity -Password Reset


I forgot my password

I am having trouble logging into my USD account. I have forgotten my password and need help to reset it

Resetting my password

I want to change my password.

My password manager says my password was found online and tells me to change it.


  • USD Account
  • Password Self-Service
  • email
  • myUSD Portal


Your university password provides you with access to many network resources.  See Password Requirements and Best Practices

Don't know your password

  1. Browse to RapidIdentity
  2. Enter your username or email address
  3. Click Go
  4. Click Forgot Password?
    If no alternate email or phone number is on file the Forgot Password? link will not be available and you will need to contact the Service Desk for assistance
    Note: if username is typed incorrect or with a space the Forgot Password? link will not be available,  Use Finding My USD Username
  5. A one time code will be sent To:
    • email address associated with account, if there is one on file
    • If no email, text message will be sent to the mobile phone number on file
  6. Enter the code and click Go
    Note: If you don't receive the code, click Try another method
  7. Set new password
    Note: You cannot reuse your last 10 passwords
  8. Click the to verify passwords match
  9. As you set your password each requirement you have met will change from red to greenUploaded Image (Thumbnail)

Know your password

  1. Log into RapidIdentity
  2. In the upper right corner click  Your Name 
  3. Click Change Password
    Note: You cannot reuse your last 10 passwords
  4. Enter Current Password, New Password & Confirm new password
    Note: Click the to verify passwords match
  5. Click Save
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Article ID: 9079
Mon 4/29/24 2:26 PM
Thu 7/11/24 8:56 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

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Your university password provides you with access to many resources. Every time you connect to one of these resources, you must prove you are who you say you are.