Reference for Student Related Online Bookstore Processes and Questions

Issue/Question

Answers related to student-related questions regarding Online Bookstore processes 

Environment

• Akademos by VitalSource
• TextbookX
• Charlie's Bookstore & Fan Shop
• usd.textbookx.com
• USD's Online Bookstore

Cause

Help needed, provides an overview of articles related to the Online Bookstore

Resolution

Students

Overall

• Contacting Charlie's Bookstore & Fan Shop
• Searching for Charlie's Bookstore & Fan Shop Answers

How tos

• Setting Up USD Email
• Ordering Books Through USD's Online Bookstore
• Using the USD Book Advance Payment Option
• Digital Materials
  • Accessing First Day Access Materials (FDAs)
  • Opting out of First Day Access Books
  • Accessing USD Textbookx.com Ebooks
  • Accessing Barnes and Noble eBooks (bought before May 2019)
• Rental Books
  • Buying Your Rental Book
  • Returning Rental Books
• Cancelling My Online Bookstore Order
• Contacting a Marketplace Book Seller usd.textbookx.com
• Returning Book to Online Bookstore
• Selling Back Textbooks at the End of the Semester
• Tracking Bookstore Order
• Viewing my Online Bookstore Order Details

Possible issues

• Login to usd.textbookx.com not working
• Online USD Bookstore Login Error or Course Missing
• Getting Warning Email that Books Rented Need to be Returned
• Not all of my courses listed in the usd.textbookx.com site
• Textbook information not visible to students in USD Online Bookstore
• Unable to Access VitalSource Online Textbook
• VitalSource Link Within D2L Will Not Work

Please contact Charlie's Bookstore & Fan Shop online or in the MUC if you need further assistance.