USD Account Claim - Account Activation - Setting up USD Email

How do I set up my USD account?

• USD Account 
• email
• RapidIdentity

Account Setup Steps

Note: You will not be able to log into any systems until all these steps are complete, including Duo.  Otherwise, you will need to contact the Service Desk to gain access to your account.

1. Browse to Account Pickup  or click the Activate Account button on this page
   1. Click Claim My Account
   2. Enter your USD email address or Username
   3. Enter your Claim Code
   4. Check box to agree to USD User Agreement
   5. Click Next
2. Update Your Password
   1. Choose a new password  Password Requirements and Best Practices
      1. Enter Password
      2. Verify Password
         Note: Click the eye if needed to confirm passwords match
         Note:  Do NOT use part of your email address in your password
   2. Click Next
3. Your Username will be displayed, Click Login to Setup Duo or click the Enroll in Duo button on this page
4. Enter your username and password to configure Duo MFA 
   1. On the Welcome to Duo Security screen click Next
   2. On the Did you know screen Click Next
   3. On the What can you do? Click Next
   4. On the Select an option screen Click Duo Mobile
   5. Enter your phone number or click I have a tablet
   6. Download Duo Mobile
      • On your mobile device, download the app from the App Store or Google Play
      • Once installed, click Next
   7. Scan the barcode on the screen with your device
      • Open Duo Mobile App on your device
      • Select Use QR code to scan

If you need further assistance, please Submit a Request

1. Rapid Identity - Verifying Account Info
2. Rapid Identity - Account Management
3. Rapid Identity - Re-Enable a USD account for pickup
4. Rapid Identity - Duplicate Accounts or Password not syncing to AD