Teaching and Working Remotely

Issue/Question

I need to be off-campus for a period of time.

How do I access teaching and learning technology resources from off-campus?

How do I access administrative technology resources from off-campus?

Environment

• D2L (Desire2Learn)
• VPN
• Web Conferencing (Zoom)
• Web Conferencing (Webex)
• Lecture Capture (Panopto)
• Banner Finance
• Banner Student
• SNAP
• VoIP Phone

Cause

Faculty or staff needing to teach or work remotely

Resolution

Note: See Technology Readiness to review the information you need to create a successful remote teaching/work environment

Note: Working from home presents a specific set of security challenges, see Working Securely from Home

Note: see Troubleshooting Home Internet if you are experiencing slow Internet from Home

Note:  To access your OneDrive on a different computer or location browse to the Office Portal and click the OneDrive icon

Teaching and Learning

1. D2L
2. Getting started with D2L
3. Activating Courses in D2L
4. Using Zoom to hold your class online
5. Recording a lecture using Panopto
6. Using Respondus to deliver exams remotely
7. Center for Teaching & Learning Remote Instruction Guide
8. Installing Microsoft Office 365

Administrative

Note: See Applications Requiring VPN from Off Campus for list of resources that require VPN or other remote access tool

1. Forwarding your desk phone
2. Setting Jabber Softphone Audio
3. Checking VOIP Voicemail From An Alternate Phone
4. Sharing files using OneDrive
5. Installing Microsoft Office 365
6. Using instant messaging (Cisco Jabber)
7. Accessing Email from off-campus
8. Accessing Department email from off-campus
9. Accessing my office computer from off-campus
10. Holding a web conference (Webex)
11. SNAP & Self Service
12. Use VPN or remote.usd.edu to access

• Department file shares
• Banner Admin functions (HR, Finance, Student)

Please contact the Service Desk if you need further assistance