Using VPN Software

Issue/Question

  • How do I connect to the USD network while traveling 
  • Need access to remote desktop to my office computer
  • Receiving Network Security Alert
  • How do I use Imagenow (Perceptive Content) off campus

Environment

  • Virtual Private Network (VPN)
  • Windows Operating systems
  • Mac OSX 

Cause

Faculty, Staff and Students require access to resource that can only be accessed from USD network 

Resolution

Note: VPN is only available from an off-campus connection. If you are attempting to connect while on campus and connected to a USD network, the connection will fail. 

Installing VPN Client

  1. Download VPN
  2. Run the installer once it is downloaded
  3. Click Next to install the Cisco VPN Client
  4. Select I accept on the license agreement
  5. Click Next
  6. Click Install
  7. Click Finish

Connecting for the first time

Note:  Due to current capacity limitations, please only connect to the VPN when using an application that requires VPN Be sure to disconnect from the VPN when you are no longer using that service.

  1. Ensure computer is connected to the internet
  2. Open Cisco AnyConnect Secure Mobility 
  3. Type Bast.usd.edu
  4. Click Connect
  5. Type your USD Username and Password
    1. You will be required to use Duo multi-factor authentication
      1. After entering password type a comma plus the six-digit passcode from the Duo application (ie. 1234abde,123456 )
      2. OR You must approve the Push on your mobile device
  6. Click Accept

 

To connect to On-Campus Computer:

Windows to Windows PC: : Connecting to Work Computer Remotely using Remote Desktop Protocol (RDP)

Remote Desktop Software is not installed on University Owned Mac's by default.

  1. To connect to an on-campus Windows PC from a MAC
    1. Connecting to Remote Access and do not use VPN
    2. Once connected follow using Remote Desktop Protocol (RDP) from the RPD screen

 Or

  1. Install Microsoft Remote Desktop from the Apple App Store

 

 

Details

Article ID: 174
Created
Wed 6/27/18 1:12 PM
Modified
Thu 8/26/21 1:21 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated