Error Logging into VPN

Issue/Question

I cannot log into the VPN

Error: VPN: Login failed.

Environment

  • Cisco AnyConnect

Cause

Incorrect username/password

Software has amended domain to username

Software has amended @usd.edu to username

Duplicate Duo accounts

Resolution

  1. Remove usd.local\ or @usd.edu from username field, if present
  2. Follow Using VPN Software
    Note: VPN services are not available internationally
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