Cannot Log Into Self-Service Registration

Issue/Question

I am unable to log in to Self-Service

I cannot log-in to the Registration Self Service portal to register for classes

Error: System is configured for external authentication and identity assertion is null

Error: com.ellucian.sso.exception.ApplicationException: UDC Id not available

Environment

  • Banner Self-Service

Cause

Configuration Issue

Resolution

Details

Article ID: 2659
Created
Thu 4/4/19 7:36 AM
Modified
Tue 7/6/21 4:23 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated