Cannot Log Into Self-Service Registration

Issue/Question

I am unable to log in to Self-Service

I cannot log-in to the Registration Self Service portal to register for classes

Error: System is configured for external authentication and identity assertion is null

Error: com.ellucian.sso.exception.ApplicationException: UDC Id not available

 

Environment

  • Banner Self-Service

Cause

Configuration Issue

Resolution

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Self Service registration is web-based and mobile friendly, allowing students to search/register for classes anytime & anywhere on their device of choice. (Registration permitted after their time ticket date and advisor hold has been removed) .