Security error Login not successful - Logging into Self Service

Issue/Question

Error: Sorry, the server received an internal error. 

Error: Security error. Login not successful. Please contact your System Administrator.

Environment

  • Self Service Banner
  • Student worker
  • Registration

Resolution

  1.  Please contact the Service Desk with the following information: 
    Note: It is important that you open a Service Desk ticket because this error needs to be fixed and can cause other issues
    1. USD Student Email Address
    2. USD Student ID
    3. Additionally, contact your Advisor to have them register you while the issue is being fixed
      Note: If you are a first-time student, please contact your Admissions Counselor

Details

Article ID: 7448
Created
Fri 10/21/22 8:32 AM
Modified
Thu 10/27/22 10:41 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated