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Requesting to Activate or Deactivate a Panic Button
To request Panic Button be programmed on a desk phone in your department.
Phish Alert Button Missing in Outlook Office 365
Phish Alert Button is grayed out in the Outlook ribbon when Reading Pane is turned Off.
Phish Alert Button Missing
How to locate the phish alert button
Phish Alert Button Missing for Shared Mailbox
How-to guide for using the phish alert button from a shared mailbox
Reporting Phish Alert Button not Working
How to report problems using the Phish Alert Report button in Outlook
Panic Buttons Not Responding
Panic Button issues and requests should go through Facilities Management
Banner Error message when clicking BDM Display Document button
Error message when clicking BDM Display Document button in Banner.
Missing Reply To Thread Button in D2L
Contact the Service Desk for assistance with D2L
Classroom Computer Will Not Power On and has a Blinking Red and White Power LED on the Power Button
How to resolve an issue when the classroom computer will not power on and displays a blinking red and white LED on the power button.
Microsoft Surface Book Screen is Black and Not Responding
Try holding the power button and volume up button for 15 seconds
Outlook Calendar Freezing/Not Responding When Editing Public Calendar
Removing and readding COM Add-ins in Outlook
Requesting New myUSD Portal Quick Link
How to request a new button be added to the uPortal Quick Links.
Reporting Suspicious or Malicious Email
Information on how to report a suspicious email, How to Use the Phish Alert Button.
Callers Disconnected Immediately After Being Placed on Hold or Transferred
A caller is immediately disconnected when pressing either the hold or transfer button
Installing the Analysis Toolpak Add-in for Excel
The Excel Analysis Toolpak can be enabled even though Office 365 prevents individual acquisition of Office Add-ins