Banner Error message when clicking BDM Display Document button

Issue/Question

Error:

ApplicationXtender Web Access .NET Server Error: No assertions found.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code

Exception Details: DotNetCasClient.Validation.TicketValidationException: No assertions found.

Environment

  • Banner
  • WebXtender
  • Internet Explorer

Cause

 

Resolution

This is a known issue.  The only work around at this time is to restart your web browsers.

  1. Close all web browsers completely
  2. Reopen web browsers and try again