Password Reset for USD account

Issue/Question

  • How do I reset my password
  • I forgot my password
  • I am having trouble logging into my USD account. I have forgotten my password and need help to reset it

Environment

  • USD Account
  • email
  • myUSD Portal

Cause

Forgot password 

Resolution

Note: Your university password provides you with access to many network resources. To protect your privacy and data from being compromised it is important that you choose a password that will be difficult for others to guess. 

If you remember your current password 

  1. Navigate to Change Your Password

If you do not know your password 

  1. Navigate to Password Reset
  2. If you are unable to answer the security questions, please contact the Service Desk

If you have a Vendor account

  1. Please contact the Service Desk with the following information
    1. Account name
    2. Phone number

Password Guidelines

  • Minimum length of 8 characters
  • Must not be a word found in the dictionary
  • Must contain at least one uppercase and one lowercase letter
  • Must contain at least one number or special character

Do

 

  • Use at least eight characters
  • Use a password with mixed-case letters
  • Use a password that contains alphanumeric characters
  • Use special characters, like (& @ * $)
  • Use a seemingly random selection of letters and numbers
  • Use a password that can be typed quickly without looking at the keyboard
  • Change passwords regularly
 

Don't

 
  • Use keyboard sequences, e.g., asdfjkl
  • Use a network login ID in any form (reversed, capitalized, or doubled)
  • Use a password of all numbers, or all letters.
  • Use a word contained in the dictionary, English or foreign
  • Use other information easily obtained about you, such as pet name, license plate, telephone numbers, address, etc.
  • Write a password on sticky notes, calendars, or store it online where it can be accessed by others
  • Share passwords with anyone


 

 

 

100% helpful - 1 review

Details

Article ID: 22
Created
Wed 6/6/18 10:25 AM
Modified
Fri 8/7/20 8:05 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated