Password Reset for USD Account


How do I reset my password

I forgot my password

I am having trouble logging into my USD account. I have forgotten my password and need help to reset it

Resetting my password


  • USD Account
  • email
  • myUSD Portal


Forgot password 


Note: Your university password provides you with access to many network resources. To protect your privacy and data from being compromised it is important that you choose a password that will be difficult for others to guess. 

You will need the following to complete the password reset

  • First and Last Name 
  • Identity Verification:
    • Mobile device with Duo
    • Date of Birth (DOB)
    • Street address 
    • Banner ID number (Student ID)
    • Email address

Password Reset Steps

  1. Browse to Password Reset
    • Enter your USD email address
    • Enter the characters in the picture
    • Click Next
  2. Verification step
    1.  Please choose the contact method we should use for verification:
      • Alternate email:  
      • Text my mobile phone
      • call my mobile number
  3. Choose a new password  Password Requirements and Best Practices
    1. Enter new password
    2. Confirm new password
    3. Click Finish

Message no Authentication methods set

  1. Call the Service Desk 
    •   605-658-6000 or 877-225-0027
  2. We will verify identity
  3. Technician will assist you in resetting your password


If you have a Vendor account

  1. Please contact the Service Desk with the following information
    1. Account name
    2. Phone number

Password Requirements

  • Minimum length of 8 characters
  • Must not be one of your previous passwords
  • Must contain a character from 3 of the 4 following categories
    • Uppercase letter
    • Lowercase letter
    • Number
    • Special character




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