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Services or Offerings?
Multi-function Copier Access
  1. Services
  2. Desktop and Mobile Computing
Information about using and requesting multi-function copiers.
myUSD Portal
  1. Services
  2. Communication and Collaboration
myUSD Portal allows university faculty, staff and students to access the information and password-protected resources they need quickly and easily in one central place.
ITS Maintenance
  1. Services
  2. IT Professional Services
Information Technology Services (ITS) has established standardized maintenance windows for repairs, installations, upgrades, testing, patches, and other processes and procedures which may cause limited or no access to IT system resources.
Registration
  1. Services
  2. Student Services
The Office of the Registrar serves as the institutional guardian for official academic information and records in supporting the faculty, staff and students of the University of South Dakota.
Salesforce
  1. Services
  2. Administrative and Business
Use this service to request Salesforce access, to load data into Salesforce, add a new field in Salesforce to track information or to request new functionality.
Data Cookbook
  1. Services
  2. Administrative and Business
Access to a list of existing reports via the Data Cookbook from the HR, Finance and Student Information System.
Request Knowledge Article
  1. Services
  2. IT Professional Services
How to request information be added to the Knowledge Base/Coyote One Stop. This is a request to add any Knowledge to all of Coyote One Stop, not only Technology.
Duo Multi-Factor Authentication
  1. Services
  2. Accounts, Passwords and Security
Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.
Project Request (ITS)
  1. Services
  2. IT Professional Services
How to request ITS assistance in implementing technology. All technology purchases are approved by USD's Information Technology Services. Whether a project is needed or not, can be clarified before the request is opened.
VPN Remote Access
  1. Services
  2. Network Connectivity
How to access services from off site using VPN.
SharePoint
  1. Services
  2. Communication and Collaboration
  3. Web Collaboration Tools
Microsoft SharePoint is a cloud-based service that helps organizations share and manage content, knowledge, and applications.
Microsoft Copilot
  1. Services
  2. Administrative and Business
Microsoft Copilot generative AI service offerings available at USD.
Wireless Network Issue
  1. Services
  2. Network Connectivity
This service provides assistance connecting to University wireless and/or reporting wireless issues
Wellness Center Memberships
  1. Services
  2. None
The Wellness Center is here to help you achieve whatever goal you have set for yourself. We have daily classes, personal trainers and state-of-the-art facilities that will provide you with all the tools necessary to reach your potential.
Service Request
  1. Services
  2. Ask a Question, Report an Incident or Request Service
Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation.