Wireless Network Issue


This service provides assistance connecting to the University's wireless network and reporting wireless connection issues.  

  • For more information about wireless, like how to connect, please refer to the Knowledge Base articles  to the right under Related Articles that may be able to assist you
  • Click Report Wireless Issue to report your issue to the ITS Service Desk. 
    • The form will ask you to provide information about the issue you are experiencing, including location where the issue is occurring
  • Access to Knowledge base articles for diagnosing and troubleshooting wireless yourself
  • Ability to request assistance with connecting to wireless
  • Reporting limited or connectivity issues
  • Troubleshooting wireless issues or slow connection speeds
  • Ability to collect all necessary information and track progress
  • Scheduling available time for troubleshooting
Target Completion Date

Requests will be followed up in 1 business day and completed within 3 business days

Available To

Faculty, Staff, and Students


There is no cost for this service


USD Network Access

Report Wireless Issue

Related Articles (4)

Connecting to eduroam on various devices
USD's wireless connection instructions for Eduroam and SDVisitor.
Items that can affect the quality of Wi-Fi and how to help resolve issues.


Service ID: 153
Mon 2/1/21 2:16 PM
Mon 3/27/23 9:30 AM