Overview
This service provides assistance connecting to the University's wireless network and reporting wireless connection issues.
- For more information about wireless, like how to connect, please refer to the Knowledge Base articles to the right under Related Articles that may be able to assist you
- Click Report Wireless Issue to report your issue to the ITS Service Desk.
- The form will ask you to provide information about the issue you are experiencing, including location where the issue is occurring
Benefits
- Access to Knowledge base articles for diagnosing and troubleshooting wireless yourself
- Ability to request assistance with connecting to wireless
- Reporting limited or connectivity issues
- Troubleshooting wireless issues or slow connection speeds
- Ability to collect all necessary information and track progress
- Scheduling available time for troubleshooting
Target Completion Date
Requests will be followed up in 1 business day and completed within 3 business days
Available To
Faculty, Staff, and Students
Cost
There is no cost for this service
Policies
USD Network Access