Resolving OneDrive Syncing Issues

Issue/Question

My OneDrive has a red x on it. Are my documents not syncing?

Environment

• OneDrive

Cause

Sync issues

Resolution

1. Click the OneDrive icon in the lower right of your screen
2. Click the banner that says There is a sync issue in OneDrive
3. Click the file that is listed
4. Choose the resolution options that you wish to use