Unable to Print to Network Printer


My office computer won’t print to any of the three printers it is supposed to be hooked up to

I have been trying to print various documents to the color printer today and I keep getting an error

The printer in our office isn't working for some reason

I need to connect my computer to the printer. It had worked previously, but suddenly stopped and I can not re-add the printer

Error: “Fatal Error” Acrobat failed to connect to a DDE server

Error: PCL XL error. Insufficient Memory.


  • Network printer


  1. Reboot your computer
  2. Restart the printer
  3. Please contact the Service Desk with the following information
    1. Name
    2. Phone number
    3. Computer NI #
    4. Printer that is not working


  1. Follow Problems Printing to Network Printer


Article ID: 3611
Thu 8/1/19 3:49 PM
Mon 7/25/22 4:18 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

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How to connect a network printer in Microsoft Windows
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Related Services / Offerings (1)

A network printer is part of a workgroup or network of computers that can all access the same printers at the same time