Connecting to Network Printer

Issue/Question

• Connect to network printer
• I accidentally deleted the printer, and need it reinstalled, but I cannot find it on the network.
• Can you please add the printer to my computer?
• I need a printer installed
• Printing to the printer in the copy room has become incredibly slow
• I can't print

Error: No printers installed 

Environment

• Windows 10
• Windows 7
• Mac OS

Cause

Printer is not installed

Resolution

Note: Personal computers are not permitted to be connected to the network printers

Windows 10

1. Click
2. Type Printers & Scanners
3. Click on the result
4. Click Add a printer or scanner
5. Click The printer that I want isn't listed
6. Check Add a local printer or network printer with manual settings
7. Click Next
8. Check Create a new port:
9. Select Local Port from the dropdown menu
10. Click Next
11. Enter the port name (i.e. \\usd-print01\a123_bw)
12. Click OK
13. Select the correct driver
14. Use the a123_bw portion of the port name as the Printer name
15. Click Next
16. Select Do not share this printer
17. Click Next

Windows 7

1. Click
2. Click Devices and Printers
3. Click Add Printer
4. Click Add a local printer
5. Click Create a new port
6. Select Local Port from the dropdown menu
7. Click Next
8. Enter the port name (i.e. \\usd-print01\a123_bw)
9. Click OK
10. Select the correct driver
11. Click Next
12. Use the a123_bw portion of the port name as the Printer name
13. Select Do not share this printer
14. Click Finish

Mac OS

1. For an HP printer, go to https://support.hp.com/us-en/drivers
2. Select Printer
3. Enter the printer product name
4. Click Submit
5. Click on Download for the desired driver
6. Double-click the downloaded file and follow prompts to install the driver
   Note: have printer model and serial number available for the installation

Please contact the Service Desk if you need further assistance