Locked Out of Self Service Banner

self-service account Banner log-in login unable-to-login locked Banner-Self-Service financial-aid login-issue cannot-login web-access-disabled

Issue/Question

Locked out of Financial Aid

I am trying to get into the financial aid tab on my USD portal, and it says that my access is disabled

I got locked out after entering my ID number and PIN

Error: Your Web access has been disabled. Please contact the Computing and Information Services Office for information about your account

Environment

Banner Self Service

Cause

Account has been locked

Resolution

Please contact the Service Desk with the following information:
1. Screens you are trying to access
2. Username

ITS STAFF ONLY

Follow Enabling Self Service

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Details

Article ID: 3002

Created

Mon 5/13/19 9:30 AM

Modified

Mon 3/27/23 4:12 PM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated

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