Resetting Phone Voicemail PIN

Question

Voice mail not accepting passcode/pin

I cannot delete my messages

Can I get my phone password reset?

Products or Services Involved

  • Cisco Voice over Internet Protocol (VoIP) phone
  • Voicemail

Instructions

  1. On the web
    Note: Try this first if you are locked out of your voicemail from your phone
    1. Sign in to the Webex web portal 
    2. Click Settings
    3. Click Calling
    4. Click Voicemail
    5. Click Reset voicemail PIN
    6. Follow the instructions on screen to change your pin
  2. On the phone  
    1. Follow Access Voicemail for Phones Migrated to Webex Calling

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