Help with Personal Computer

Issue/Question

Can I get help with a personal computer or smart device? 

Environment

  • USD Faculty/Staff
  • USD Student

Resolution

  1. Basic phone troubleshooting can be performed 
    • More extensive issues would need to be checked into the Service Desk
  2. Personal computer support is only available to current University students, faculty, and staff
  3. Keeping your computer clean
  4. Purchase a new laptop at a discounted price see Laptop Purchase

Personal Computer Support Policy

Request Assistance

Details

Article ID: 97
Created
Thu 6/14/18 3:01 PM
Modified
Wed 8/17/22 4:17 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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Related Services / Offerings (1)

What personal computer support is available?