Help with Personal Computer

Summary

Personal computer support is available to current University students, faculty, and staff.

Body

Question

Can I get help with a personal computer or smart device? 

Answer

  1. Basic phone troubleshooting can be performed 
    • More extensive issues would need to be checked into the Service Desk
    • For locations and hours see Contacting Service Desk
  2. Personal computer support is only available to current University students, faculty, and staff
  3. Keeping your computer clean
  4. Purchase a new laptop at a discounted price see Laptop Purchase

Personal Computer Support Policy

Details

Details

Article ID: 97
Created
Thu 6/14/18 4:01 PM
Modified
Tue 9/22/26 3:48 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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What personal computer support is available?