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Help with Personal Computer
Summary
Personal computer support is available to current University students, faculty, and staff.
Body
Question
Can I get help with a personal computer or smart device?
Answer
Basic phone troubleshooting can be performed
More extensive issues would need to be checked into the Service Desk
For locations and hours see
Contacting Service Desk
Personal computer support is only available to current University students, faculty, and staff
Review support available and/or submit a request:
Personal Computer Support
, click
Request Assistance
Call or come into the
Service Desk
Support options and fees associated with some services,
Support costs are listed on
Personal Computer Support Service
Staff will provide customers with an estimated cost at the time of check-in
Keeping your computer clean
Purchase a new laptop at a discounted price see
Laptop Purchase
Personal Computer Support Policy
ITS Staff Only
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Checking In/Out Personal Computer
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Personal Computer Support - Resolved Issue
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Personal Computer Support - Unable to Resolve Issue
Details
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Article ID:
97
Created
Thu 6/14/18 4:01 PM
Modified
Tue 9/22/26 3:48 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated
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