Help with Personal Computer

Issue/Question

Can I get help with a personal computer or smart device? 

Environment

• USD Faculty/Staff
• USD Student

Resolution

1. Basic phone troubleshooting can be performed 
   • More extensive issues would need to be checked into the Service Desk
2. Personal computer support is only available to current University students, faculty, and staff
   • Review support available and/or submit a request: Personal Computer Support, click Request Assistance
   • Call or come into the Service Desk
   • Support options and fees associated with some services,
     • Support costs are listed on Personal Computer Support Service
     • Staff will provide customers with an estimated cost at the time of check-in
3. Keeping your computer clean
4. Purchase a new laptop at a discounted price see Laptop Purchase

Personal Computer Support Policy