Issue/Question
When I try to take a D2L quiz in lockdown browser, I get an error message
Error: There is a problem with the LockDown Browser settings for this course. The instructor needs to use the LockDown Browser "dashboard" to enable the settings.
Error: If you wish to take an exam with an iPad (iOS 7.1+), two things need to happen
- Your Instructor will need to enable the use of an iPad for the exam.
- You will need to install the iPad Edition of LockDown Browser from iTunes
Environment
- Desire2Learn (D2L)
- LockDown Browser
Resolution
- Starting Spring 2025, instructors no longer need to check a box for students to use an iPad for LDB; it’s enabled by default
Note: Instructors still need to enable Respondus Monitor for iPads
Students
- Download Lockdown Browser app from Apple App Store
- Select South Dakota Board of Regents if prompted for a University
- Open the course in Safari
- Open the quiz
- When prompted open Lockdown Browser