Installing Lockdown Browser

Lockdown

Issue/Question

Lockdown Browser

How do I install Lockdown Browser?

I Need to install latest Lockdown Browser

I receive an error when installing Respondus

How do I download LockDown Browser?

Error: Unable to store institution ID to the registry, installation will not work correctly.

Environment

Desire2Learn (D2L)
Respondus Lockdown Browser
Operating Systems:
- Microsoft Windows
- MacOS
- Chromebook

Cause

Students will need to installed the Respondus Lockdown Browser for taking tests online

Resolution

Note: If you are installing on a Lab computer or a computer that you do not have administrative access on, please see Requesting Lab Version of Lockdown Browser
Note: It is no longer necessary for instructors to enable the Chromebook option on a per exam basis.

Go to Respondus Lockdown Browser install page through the Firefox browser
Note: If installing on a Chromebook see Installing Lockdown Browser for Chromebooks
Note: If installing on an iPad see Lockdown Browser for iPad
Click Install Now
Follow the on-screen prompts to complete installation
Note: You may need to run the installation as an administrator

System requirements for installing and FAQ's

ITS STAFF ONLY

If Lockdown Browser requests administrative permissions, follow Allowing Student to Run Lockdown Browser on Loaner Laptop

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Details

Article ID: 134

Created

Thu 6/21/18 10:42 AM

Modified

Fri 2/2/24 2:34 PM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

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