Body
Issue/Question
Lockdown Browser
How do I install Lockdown Browser?
I Need to install latest Lockdown Browser
I receive an error when installing Respondus
How do I download LockDown Browser?
Error: Unable to store institution ID to the registry, installation will not work correctly.
Environment
- Desire2Learn (D2L)
- Respondus Lockdown Browser
- Operating Systems:
- Microsoft Windows
- MacOS
- Chromebook
Cause
- Students will need to installed the Respondus Lockdown Browser for taking tests online
Resolution
Note: If you are installing on a Lab computer or a computer that you do not have administrative access on, please see Requesting Lab Version of Lockdown Browser
Note: It is no longer necessary for instructors to enable the Chromebook option on a per exam basis.
- Go to Respondus Lockdown Browser install page through the Firefox browser
Note: If installing on a Chromebook see Installing Lockdown Browser for Chromebooks
Note: If installing on an iPad see Lockdown Browser for iPad
- Click Install Now
- Follow the on-screen prompts to complete installation
Note: You may need to run the installation as an administrator
System requirements for installing and FAQ's
Note: Linux and Chrome OS are not supported!
If using mobile devices—smartphones (e.g., an iPhone™), tablets (e.g., an iPad™), Chromebooks, You MUST have access to another computer. This is outlined in Technology Requirements section of the USD Online & Off-Campus Education Online student Handbook
Please contact the Service Desk if you need further assistance