Requesting Elevated Access for Desire2Learn (D2L)

Issue/Question

How do I request Access to Desire2Learn with elevated permissions

Requesting additional access for new employees with administrative roles

Requesting Help Desk Pro Staff / elevated permissions in D2L

Environment

• Desire2Learn (D2L) 

Cause

D2L access for Faculty and Students is automated based on the enrollment of a current course offering in D2L.  If a user needs elevated permissions for assisting a department in an administrative role, access must be requested

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Name and Banner ID
   2. Requested level of access
   3. Name or Banner ID of an account that can be mirrored